Section 1
After analyzing hundreds of healthcare verticals, I can tell you optometry occupies the strangest position in medicine. In the same appointment, you're diagnosing diabetic retinopathy AND selling Prada frames. You're a clinician AND a fashion retailer. And most SEO agencies cannot hold both ideas in their heads simultaneously.
Focus exclusively on 'medical' SEO and you'll rank for eye exams while Warby Parker eats your optical revenue. Focus exclusively on 'retail' SEO and you'll attract frame shoppers who get their prescriptions elsewhere. I've watched this play out dozens of times — practices winning one battle while losing the war.
My approach — what I call the 'Dual Authority Architecture' — treats your practice as three interconnected verticals: Medical Eye Care (exams, disease management), Optical Retail (frames, lenses, contacts), and Specialized Services (vision therapy, dry eye clinics, myopia control). Each vertical gets dedicated content strategy, targeted keywords, and distinct conversion paths.
Here's why this matters: the patient Googling 'why are my eyes always dry' today becomes tomorrow's dry eye treatment patient, who becomes next month's progressive lens buyer, who becomes next year's family referral. By building authority across all three verticals, we don't just capture patients — we create ecosystems where leaving you requires actual effort.
Section 2
Here's my contrarian take on local SEO: the directory industrial complex is mostly a scam. I've audited practices with citations on 200+ directories — sites no human has visited since the Obama administration — with nothing to show for it. Google knows the difference between a link from YellowBot and a mention in your city's business journal.
Since 2017, I've built a network of 4,000+ writers, journalists, and content creators. We use this network for what I call 'Press Stacking' — systematically securing mentions in local news sites, health columns, business features, and community publications.
When Google sees your practice mentioned alongside established local institutions — the hospital, the school district, the chamber of commerce — your authority signal explodes. I've watched practices leap from page two to the Map Pack top three with just 5 strategic local press placements. Not because press releases have magic SEO power, but because legitimate editorial mentions signal something Google deeply values: you're not just a business listing, you're a community fixture.
Section 3
I need to tell you something uncomfortable: the obsession with new patient acquisition is bleeding you dry.
Every patient who buys glasses online after getting your exam is leaking revenue you already earned. Every patient who 'forgets' their annual exam until their vision insurance renews is a retention failure. Every family that switches to the Costco optical because it's 'more convenient' represents years of lost lifetime value.
Most SEO strategies ignore retention entirely. Not ours. We build what I call 'Retention Content' — pages and posts designed to re-capture your existing patients when they search. Content answering 'how often should I replace contacts' or 'when is my next eye exam due' or 'does my vision insurance cover designer frames.'
We optimize your Google Business Profile with attributes that reduce friction for returning patients: online booking, same-day appointments, emergency availability. The goal isn't just acquiring new patients — it's building a digital presence so comprehensive that once someone becomes your patient, they never have a reason to Google an alternative.