Google Business Profile identity and access. Evidence required: the live profile, account access status, and current shop records. Pass or fail: pass when the correct business is claimed or otherwise properly managed, its core identity is accurate, and the listing represents the real location and services; fail for wrong ownership, material identity errors, or inaccessible management. Severity: Critical for a wrong or unmanaged profile, High for material customer-facing errors. Owner: shop manager or local marketing owner. Corrective action: resolve access and update factual profile information. Validation: reopen the live profile after processing and compare it with the shop records.
Profile field coverage and imagery. Evidence required: a field-by-field profile review and current images. The source used 10-15 photos as a working reference and 2-3 secondary categories as an example. Pass or fail: pass when hours, contact details, website, categories, services, and imagery are accurate and useful; fail when important fields are wrong, missing, or misleading. Severity: High for incorrect customer-facing information, Medium for incomplete but noncritical details. Owner: local marketing owner. Corrective action: update only information that accurately describes the shop. Validation: compare the published fields with the approved record after edits.
Business description review. Evidence required: the live description and a factual service summary from the shop. The source used 150 words as an editorial reference. Pass or fail: pass when the description accurately explains the shop, its relevant services, and service context without stuffing or unsupported claims. Severity: Medium. Owner: content owner with shop review. Corrective action: rewrite inaccurate or unclear copy. Validation: have the shop owner or manager verify every factual statement in the published version.
NAP consistency. Evidence required: side-by-side Name, Address, and Phone number records from the website, Google Business Profile, and the important directories where the shop is already listed. Pass or fail: pass when the identity data is accurate and materially consistent; fail when a listing points to an obsolete address, wrong phone number, or another conflicting business identity. Severity: High for material conflicts, Medium for harmless formatting differences. Owner: local SEO or operations owner. Corrective action: correct the inaccurate source record. Validation: revisit the edited listings and confirm the corrected data is live.
Time investment: the source estimated 2-4 hours for this pass. It also associated 20-40% with shop position improvements within 2 weeks, but no supporting source URL exists in the JSON. Preserve those values only as previously published context requiring reconciliation, not as a verified forecast.