Treat the profile as a public record that should agree with the real store and with the website. In 2026, retain screenshots or exported details as evidence before making changes so the final validation can show what was corrected.
Check ownership and verification for each genuine physical store. Evidence required: the location in Google Business Profile Manager and the store's real-world business details. Pass: the correct business controls the profile and the published identity matches the store.
Fail: ownership is unresolved, the location is duplicated, or core facts conflict. Severity: High. Owner: local SEO or operations. Corrective action: complete Google's available verification process and resolve inaccurate duplicates through supported profile controls.
Validation: reopen the profile after the change and compare the live name, address, phone, hours, and website with the store's approved records. Tools: Google Business Profile Manager
Check product availability only where the retailer has a supported data source. Evidence required: the point-of-sale or inventory feed, Google Merchant Center where used, and a sample of live product information.
Pass: sampled availability is current and the feed is functioning as intended. Fail: the feed is disconnected, materially stale, or contradicts the source inventory. Severity: High. Owner: ecommerce or merchandising.
Corrective action: repair the feed or stop publishing unsupported availability until it is accurate. Validation: retest representative in-stock and unavailable items after the next successful sync. Tools: Google Merchant Center, Pointy by Google
Check profile categories against the business customers can actually visit and shop. Evidence required: the selected primary category, secondary categories, and the store's real merchandise or service mix.
Pass: the primary category is the closest available description and each secondary category is relevant. Fail: categories describe activities the store does not offer. Severity: Medium. Owner: local SEO.
Corrective action: remove irrelevant categories and choose the most accurate available options. Validation: review the live category set and record the final configuration. The source value permits up to 9 secondary categories; that count is a configuration constraint in this checklist, not a claim that more categories improve rankings. Tools: GMB Everywhere, PleiPer
Check store imagery for identity and usability rather than a ranking promise. Evidence required: current exterior, entrance, interior, and representative product images that belong to the location. Pass: the profile has a current set that helps a shopper recognize the store; the working review target in this source is 10+ high-resolution photos.
Fail: imagery is missing, misleading, obsolete, or belongs to another location. Severity: Medium. Owner: store operations or marketing. Corrective action: replace inaccurate assets and add current location-specific photos.
Validation: inspect the public profile on desktop and mobile. A previously published comparison in this source states that retailers with more than 100 photos receive 500% more requests for directions than those with fewer; no supporting source URL is present, so preserve it only as an unverified historical observation, not as a causal target. Tools: Professional Photography, Canva