Check: Google Business Profile ownership and core facts
Evidence required: open the live profile and compare the business name, eligible address or service model, hours, categories, services, website, and contact information with the center's current records. Pass/fail: pass when the profile accurately represents the real tutoring operation; fail when material facts are wrong, missing, duplicated, or unverifiable. Severity: critical for a wrong location or phone number, high for materially incomplete service information. Owner: operations and the profile administrator. Corrective action: update only facts and categories that genuinely apply. Validation: reload the public profile and test its website, call, and directions actions.
Check: business description
Evidence required: compare the description with actual subjects, grade ranges, and delivery formats. The source uses 750+ characters as a prior checklist target, but that is not an official ranking threshold. Pass/fail: pass when the description is accurate, readable, and specific enough for a family to understand the service; fail when it is vague, stuffed with locations, or claims programs the center does not offer. Severity: medium. Owner: content with program review. Corrective action: rewrite for factual clarity. Validation: compare the published description with the current program inventory.
Check: profile photography
Evidence required: review the source's 10-15 photo target as a historical checklist quantity and inspect whether available images accurately show the tutoring environment, entrance, team, or other relevant context. Pass/fail: pass when useful current images are available and permissions are appropriate; fail when imagery is misleading, obsolete, or creates privacy concerns. Severity: medium or lower unless the image misdirects visitors. Owner: operations or marketing. Corrective action: replace unsuitable media rather than chasing a quantity target. Validation: inspect the public gallery.
Check: mobile and performance baseline
Evidence required: test priority pages in Google PageSpeed Insights and on real mobile devices. The source uses 70+ on mobile as a prior target, not a guaranteed ranking or conversion threshold. Pass/fail: pass when priority pages are usable, readable, and their inquiry actions work; fail when loading, layout, or scripts prevent use. Severity: critical when a form or contact path fails, high when the page is materially obstructed. Owner: development. Corrective action: repair the measured bottleneck. Validation: rerun the same tests after deployment.
Check: site structure and contact path
Evidence required: trace the homepage to main service pages and relevant subpages, then complete the primary contact journey. Pass/fail: pass when families can reach genuine services and a usable next step without guessing; fail when core services are buried, orphaned, or disconnected from contact information. Severity: high for core-service discoverability. Owner: content, SEO, and development. Corrective action: repair navigation and internal links. Validation: repeat the journey on desktop and mobile.