Practitioner profile accuracy
Evidence required: current clinic records for licenses, certifications, professional roles, treatment responsibilities, experience claims, memberships, and publications that the clinic chooses to present.
Pass/fail condition: pass when public practitioner information matches verifiable current records and clearly identifies the person's role; fail when credentials are stale, unsupported, ambiguous, or assigned to the wrong treatment.
Severity: critical for false or misleading credentials, high for incomplete attribution on medically sensitive content. Owner: clinical or practice leadership for source records and content owner for publication.
Corrective action: correct or remove unsupported claims, add useful practitioner context, and link treatment content to the appropriate verified profile where relevant. Validation step: compare the live profile and linked treatment pages against the current source records.
Medical review attribution
Evidence required: a documented review workflow showing which medically sensitive pages require qualified review, who completed the review, and when the content was last checked.
Pass/fail condition: pass when required review is documented and the public attribution accurately reflects the reviewer; fail when a page claims medical review that cannot be substantiated or when required internal review is missing.
Severity: critical for unsupported medical claims, high for missing governance. Owner: qualified clinical reviewer and editorial owner. Corrective action: route the page through the appropriate review process, correct the attribution, and remove claims that cannot be substantiated.
Validation step: verify the approval record and compare the published byline or reviewer statement with the actual reviewer.
Treatment guide completeness
Evidence required: a page-level content inventory covering what the treatment is, practitioner role, candidacy, limitations, risks, preparation, recovery, expected variability, consultation process, and references where medical claims need support.
Pass/fail condition: pass when the page answers the decision-critical questions the clinic can responsibly substantiate; fail when material patient questions are omitted or when promotional language substitutes for accurate information.
Severity: high for missing safety or limitation information, medium for non-critical content gaps. Owner: treatment content owner with qualified clinical review. Corrective action: expand the page around verified patient questions instead of optimizing to a length target.
The source contrasted a 500-word blurb with a 2,000-word guide, but those lengths are examples, not quality thresholds or ranking requirements. Validation step: compare the revised page with current clinic patient information and ask consultation staff whether recurring pre-treatment questions are represented accurately.
Medical accuracy and freshness
Evidence required: the source record behind each material clinical claim, the date of review, and an owner responsible for rechecking content after treatment protocols, labeling, staffing, or clinic policy changes.
Pass/fail condition: pass when claims remain current, supportable, and consistent with the clinic's actual practice; fail when claims are outdated, lack a traceable source, or imply individualized advice or guaranteed outcomes.
Severity: critical for inaccurate safety, candidacy, or outcome claims, high for other medically material errors. Owner: qualified clinical reviewer with editorial operations. Corrective action: correct, qualify, or remove unsupported statements and document the source used for the revision.
Validation step: perform a second review against the source record and confirm that the live page matches the approved version.