Single Community Retainer
Source price range: $3,000 - $5,500 / month
Potential recurring inclusions:
- Local profile and website maintenance for a genuine community, with important facts checked against current operations.
- 2-3 care guides per month when research, evidence review, subject-matter capacity, and approvals support that output.
- Technical crawling, prioritization, and remediation coordination.
- Citation correction for material name, address, phone, or status conflicts.
- Periodic competitor and content-gap review used for planning rather than as a promise of market position.
Typical fit: A single-community provider that needs a contained local, technical, and editorial scope.
Common exclusions: major rebuilds, extensive media production, paid advertising, legal review, accessibility remediation, and large migrations should be stated separately if not included.
Uncertainty: A focused retainer can constrain workload, but it does not promise local visibility, inquiries, or occupancy.
Regional Multi-Community Retainer (3-10 Locations)
Source price range: $6,000 - $12,000 / month
Potential recurring inclusions:
- Technical governance across genuine community pages, shared templates, and internal links.
- Care-topic content for services such as Memory Care or Respite where the provider actually offers them and can substantiate the information.
- Manual outreach or digital PR evaluated by relevance, editorial quality, and disclosure rather than promised backlink volume.
- Review-request workflow support that avoids gating, incentives, and selective solicitation.
- Conversion-path review for tours or inquiries using privacy-reviewed measurement.
Typical fit: Regional groups that need shared standards plus location-specific implementation.
Common exclusions: new CRM procurement, major custom development, extensive media production, and regulated review work may be separate.
Uncertainty: More locations increase coordination and content workload, but additional spend does not promise market-share gains.
National Portfolio Retainer (10+ Locations)
Source price range: $15,000+ / month
Potential recurring inclusions:
- Cross-market technical governance and quality control for community pages.
- Original research content only when the methodology, rights, data provenance, and review process are documented.
- PR and media outreach with clear identification of earned, paid, or sponsored activity.
- Programmatic workflows only where each page represents a genuine community and contains useful location-specific information.
- Dedicated program management for approvals, reporting, technical changes, and community coordination.
Typical fit: Large senior living portfolios with substantial site complexity and internal review capacity.
Uncertainty: A larger retainer reflects potential workload and coordination, not a predictable relationship between agency fees and future market share.