Local SEO for a doula practice should begin with factual business identity and service-area information. Google documents local results around relevance, distance, and prominence, so profile completeness, reviews, photos, categories, and citations should be managed for accuracy and user usefulness rather than as guaranteed ranking switches.
Audit Google Business Profile ownership and factual completeness. Evidence required: current owner access and a captured record of the live business name, primary category, additional categories, phone, website, hours, address or service area, and services.
Pass: the profile reflects the real practice, current availability, and genuine operating model without duplicate or conflicting listings. Fail: important fields are stale, ownership is unclear, or the profile represents services or locations the doula does not actually provide.
Severity: high. Owner: practice owner or designated local SEO manager. Corrective action: correct factual fields, resolve duplicate listings where possible, and remove unsupported claims. Validation: compare the published profile with the website and maintained third-party listings. Possible tool named in the source: Google Business Profile.
Verify category choices against the work actually performed. Evidence required: a capture of the selected categories and a short internal note explaining why 'Doula', 'Pregnancy Care Center', or 'Health Consultant' accurately describes the business where used.
Pass: the primary category is the closest available match to the core business and any additional category reflects a real service. Fail: categories are selected mainly to reach unrelated searches or imply a clinical role the practice does not hold.
Severity: high. Owner: practice owner with SEO support. Corrective action: choose the most accurate available categories and align the website language with the actual scope. Validation: recheck the live categories and confirm they remain consistent with services and credentials.
Possible inspection tool named in the source: GMB Everywhere. Category choice can affect relevance, but no category selection guarantees Map Pack placement.
Review the image set for accuracy, rights, privacy, and usefulness. Evidence required: the current 10-15 images, ownership or permission records where needed, and a check for identifiable clients or sensitive settings.
Pass: images accurately represent the practitioner, team, or workspace and can be published without exposing private client information. Fail: imagery is misleading, unauthorized, unnecessarily reveals sensitive context, or suggests facilities or services that are not part of the practice.
Severity: medium. Owner: practice owner or content manager. Corrective action: replace risky or generic imagery with permissioned, truthful visuals and document usage rights. Validation: inspect the live profile and site on mobile and confirm the images display as intended.
Possible production tools named in the source: Canva, Professional Photography. The image count itself is an operating example, not a documented ranking threshold.
Replace any 5-star target with a neutral review-request process. Evidence required: the exact request message, the list or rule defining who receives it, the timing workflow, incentive policy, and recent public responses.
Pass: eligible clients are asked consistently for honest feedback without incentives, review gating, discouraging negative feedback, or selecting only satisfied clients; responses avoid confirming sensitive details or disclosing health information.
Fail: the process pressures clients toward positive ratings, routes dissatisfied clients away from public review, offers benefits for feedback, or uses keyword-stuffed replies as a ranking tactic. Severity: critical.
Owner: practice leadership. Corrective action: use a neutral request message, remove rating targets and incentives, and adopt privacy-safe response guidance. Validation: audit recent invitations and responses against the written process.
Possible workflow tools named in the source: Grade.us, Whitespark. Reviews and positive ratings can help local prominence, but no review cadence or wording guarantees ranking improvement.
Audit local and professional citations for truth and consistency. Evidence required: an inventory of maintained profiles, including relevant listings associated with organizations such as DONA International and CAPPA, plus the business details shown on each.
Pass: listings are legitimate, current, and consistent on core identity information while accurately reflecting certifications or memberships. Fail: duplicate, outdated, irrelevant, or misleading profiles remain, or a listing implies an affiliation that cannot be supported.
Severity: medium. Owner: practice administrator or SEO lead. Corrective action: correct priority listings, request merges or removals where appropriate, and avoid creating low-value directory entries solely for links.
Validation: spot-check live profiles against current practice information and credential records. Possible management tools named in the source: BrightLocal, Manual Submission. Citations may support entity consistency and discovery, but they are not a guaranteed authority score.