Use this section to verify who is responsible for health content, whether practitioner details are accurate, and whether supporting evidence is visible where a reader would reasonably expect it.
Practitioner identity and credentials. Evidence required: current clinician bio pages, author or reviewer attribution on clinical content, and the applicable professional registration record. Pass: names, roles, qualifications, registration details, and stated areas of practice are accurate and can be reconciled with AHPRA Directory or CSP Member Search where relevant.
Fail: an author or reviewer is unclear, credentials are unsupported, or the page implies expertise the clinic cannot document. Severity: high. Owner: clinical lead with content owner. Corrective action: correct practitioner bios and add accurate authorship or review information without inventing credentials.
Validation: compare the published page with the official record and the clinic's internal credential file. Tools: AHPRA Directory, CSP Member Search
Structured data for real clinic pages. Evidence required: the rendered page, its structured data, and the underlying business details. Pass: markup reflects information that is actually visible and accurate on a genuine clinic page, using an appropriate supported type and properties.
Fail: markup describes services, locations, opening hours, or other facts that the page does not support, or is added merely to chase a ranking outcome. Severity: medium. Owner: technical SEO or web developer.
Corrective action: remove unsupported properties and align markup with the page; do not create nominal location pages that lack useful location-specific information. Validation: inspect the source and test the implementation with Schema.org references and Google Rich Results Test, while recognizing that valid structured data does not guarantee a rich result or ranking. Tools: Schema.org, Google Rich Results Test
Clinical claim sourcing. Evidence required: the claim, the cited source, publication details, and clinical reviewer approval where appropriate. Pass: material health claims are proportionate, current enough for their use, and supported by an authoritative source such as relevant peer-reviewed literature.
Fail: the page makes unsupported outcome, safety, diagnosis, or treatment claims, or cites material that does not support the wording used. Severity: critical. Owner: clinical reviewer with content editor.
Corrective action: revise or remove unsupported language and document the source used. Validation: open the cited material in PubMed or Google Scholar and confirm that the published wording does not go beyond the evidence. Tools: PubMed, Google Scholar
Clinical standards transparency. Evidence required: current internal policies that the clinic is prepared to describe publicly and the web page that summarizes them. Pass: published standards accurately reflect real practice processes and are reviewed by the responsible clinic owner.
Fail: the page contains generic assurances, obsolete procedures, or claims that cannot be substantiated. Severity: medium. Owner: practice manager with clinical governance lead. Corrective action: replace vague trust language with accurate, reviewable information about relevant standards and patient processes.
Validation: compare the page with current Internal Policy Documents and obtain responsible sign-off before publication. Tools: Internal Policy Documents