Use this section as a venue-by-venue local search audit. Save screenshots or exports before editing so the team can distinguish a verified correction from an assumption.
Checklist item: Claim and verify every legitimate Google Business Profile. Evidence required: The profile is accessible to the authorized business owner or manager, the public venue name matches the real-world business name, the address or service configuration is correct, and no unintended duplicate listing is competing with the primary profile.
Pass condition: The legitimate venue profile is controlled by the business, represents the real location accurately, and obvious duplicates or stale listings have been investigated. Fail condition: Ownership is unclear, the venue is represented by conflicting profiles, or essential public information cannot be maintained by an authorized owner.
Severity: Critical when patrons can be directed to the wrong venue or a duplicate profile represents the same location. Owner: Operations should confirm the real-world facts; the local search owner should manage the profile.
Corrective action: Recover access through the platform's supported process, reconcile duplicates carefully, and update only information that can be verified from the venue's actual operations. Validation: Check the public profile in Search and Maps, confirm authorized access, and record the final profile state.
Checklist item: Select categories that describe the venue accurately. Evidence required: The primary and secondary categories currently selected in Google Business Profile, plus the venue's actual operating model.
Pass condition: The primary category is the closest available description of the core business and secondary categories represent genuine additional functions. Fail condition: Categories are missing, misleading, or selected merely to target searches for offerings the venue does not provide.
Severity: High when the current category materially misrepresents the venue. Owner: Venue leadership validates the business model; the profile manager applies the categories. Corrective action: Replace inaccurate categories with the closest supported options and document why each selected category applies. Validation: Review the public profile after the edit and verify the category set still matches the venue.
Checklist item: Maintain useful, accurate venue photography. Evidence required: Current public photos of the exterior, interior, seating, bar, representative drinks or food, accessibility context where relevant, and any material changes to the venue.
Pass condition: Photos help a patron recognize the venue and understand what to expect without materially misrepresenting current conditions. Fail condition: The profile relies on outdated imagery, misleading stock images, or lacks basic visual context needed to identify the venue.
Severity: Medium unless the imagery creates a material customer-information problem. Owner: The venue marketing owner or approved photographer. Corrective action: Replace misleading or obsolete images and add current images when they genuinely improve venue understanding.
The source draft suggested uploading 10+ high-resolution photos weekly and described visual search as dominant in 2026, but no supporting source URL in this JSON proves that cadence or claim. Treat it as a historical operating suggestion, not a ranking requirement.
Validation: Confirm the intended images are publicly visible, correctly associated with the venue, and usable on mobile.
Checklist item: Establish a compliant review-response process. Evidence required: A sample of recent reviews, the venue's response policy, escalation rules for sensitive complaints, and confirmation that review requests are sent consistently to eligible customers.
Pass condition: The business can respond accurately and professionally where useful, and its review-request process asks eligible customers for honest feedback without incentives, review gating, or selecting only satisfied customers.
Fail condition: Reviews are ignored because nobody owns them, responses disclose inappropriate information, or the request process filters customers by expected sentiment. Severity: High when the process creates reputational or policy risk; otherwise medium.
Owner: Venue management or an approved reputation owner. Corrective action: Assign ownership, create factual response guidance, and remove any gating or incentive mechanism. The source draft proposed responding within 24-48 hours, but no source URL here establishes response time as a local ranking factor, so use that window only as an operational service target if it fits the team. Validation: Review a current sample for policy compliance, accuracy, tone, and consistency.
Checklist item: Use Google Updates for timely venue information when useful. Evidence required: The profile's current updates, the venue calendar, menu launches, happy-hour details where legally and operationally appropriate, and any expired information still visible.
Pass condition: Published updates are accurate, current, useful to patrons, and removed or replaced when they become misleading. Fail condition: Updates contain expired offers, incorrect hours, unsupported claims, or are being posted solely because the team assumes frequency itself is a ranking factor.
Severity: Medium. Owner: Venue marketing with operational approval for time-sensitive facts. Corrective action: Publish only useful, current information and remove stale material. The source draft cited a 15-20 percent click-through increase, but it included no supporting source URL, so preserve that figure only as a previously published observation requiring reconciliation rather than an expected outcome.
Validation: View the public profile, check the linked destination, and confirm that the offer, event, or menu information matches the live venue experience.