Civil litigation content should help a reader understand the type of dispute, the firm's relevant role, the jurisdictional context, and what information is needed to decide whether to contact counsel.
E-E-A-T is best treated as a quality concept supported by verifiable identity, experience, expertise, authority, and trust signals, not as a standalone score.
Practice-area coverage and page usefulness. Evidence required: an inventory of litigation matter pages, search-intent notes, page purpose, source references, and overlap findings. Pass condition: each important matter type has a useful destination where the firm genuinely offers that service, and the page answers distinct reader questions without duplicating another page.
A long-form page may exceed 2,000 words when the subject justifies it, but length alone is not a pass condition. Fail condition: thin doorway-style pages, near-duplicate jurisdiction pages, generic copy that does not distinguish the matter, or content created only to hit a word count.
Severity: High for misleading or duplicative pages at scale, Medium for weak coverage. Owner: legal content lead and SEO. Corrective action: consolidate overlap, expand missing decision-useful information, and remove unsupported claims.
Validation step: compare the revised page against its declared intent, internal source notes, and neighboring pages to confirm distinct value.
Attorney biography verification. Evidence required: attorney-submitted or firm-verified records for admissions, roles, representative matter types, publications, speaking activity, education, and current contact information where appropriate.
Pass condition: every material credential displayed is attributable to a reliable internal or public source and the page clearly identifies the attorney. Fail condition: outdated admissions, copied credentials, ambiguous authorship, unsupported superlatives, or experience claims that cannot be substantiated.
Severity: Critical for false credentials, High for materially outdated facts. Owner: attorney, marketing operations, and legal reviewer. Corrective action: reconcile the biography against authoritative records and remove any statement that cannot be supported.
Validation step: have the responsible attorney or designated reviewer sign off on the revised profile and retain the evidence used.
Case results, matter examples, and outcome language. Evidence required: approval record, confidentiality review, source matter documentation, and the exact proposed wording. Pass condition: any published example is authorized, factually supportable, appropriately contextualized, and reviewed under applicable advertising, confidentiality, and professional-conduct requirements.
Fail condition: confidential details, unverifiable outcomes, selective language that implies a guarantee, or descriptions that omit material context required by the reviewer. Severity: Critical for confidentiality or false-statement risk, High for misleading presentation.
Owner: responsible attorney or legal reviewer. Corrective action: remove, anonymize, contextualize, or rewrite the item according to approved guidance. Validation step: complete documented legal review before publication and recheck the rendered page after release.
Editorial review and authorship controls. Evidence required: author or reviewer identity, revision history, source notes, and the firm's editorial policy. Pass condition: substantive legal content has a clear owner, an appropriate review route, and evidence showing when material updates were checked.
Fail condition: anonymous legal advice-style copy, stale material with no review trail, or labels such as fact checked that are not backed by an actual review process. Severity: High for unsupported legal statements, Medium for missing process documentation.
Owner: content operations and responsible legal reviewer. Corrective action: assign accountable authors or reviewers, document source handling, and add only labels that reflect real workflow. Validation step: sample published pages and trace each one back to the recorded reviewer, source notes, and approval date.