Evaluate content accountability through evidence that a reader can verify. Experience, expertise, authoritativeness, and trust are concepts used in Google's quality evaluation guidance, not a checklist of hidden ranking switches.
Scientific authors and reviewers are identified where accountability matters
Evidence required: sample research summaries, technical explainers, product education, health-related pages, and other content where subject expertise materially affects accuracy.
Record whether the responsible author, organization, and reviewer are clearly identified and whether stated qualifications are genuine. Pass or fail: pass when attribution accurately reflects who created or reviewed the material and readers can understand that person's or organization's role.
Fail when generic bylines conceal responsibility, credentials are exaggerated, or review is claimed without evidence. Severity: critical for high-stakes scientific or health claims; high for core technical thought leadership.
Owner: scientific or medical affairs, editorial, and HR or communications for factual biography information. Corrective action: add truthful attribution, review responsibility, update information, and relevant professional references when they genuinely help users verify the contributor.
Validation: manually audit a representative content sample and confirm that every stated credential or affiliation can be substantiated internally.
Citations support material scientific statements
Evidence required: identify claims that depend on external research and trace each citation to the source actually relied upon. Check whether linked papers, abstracts, guidance, labels, standards, or institutional materials support the wording used on the page.
Pass or fail: pass when citations are relevant, accurately represented, and sufficient for the claims they support. Fail when links are decorative, sources do not support the statement, or secondary summaries are presented as primary evidence.
Severity: critical when unsupported claims can affect health, safety, regulatory interpretation, or product evaluation. Owner: scientific or medical reviewers with editorial support. Corrective action: correct the claim, replace or add the appropriate source, or remove unsupported language.
Validation: perform claim-to-source review and retain an internal record where the organization's governance process requires it. PubMed and Google Scholar can assist discovery, but source quality must still be judged by the responsible expert.
Terminology content serves a real user need
Evidence required: review search queries, site-search data, support questions, sales conversations, and research workflows to determine whether users genuinely need definitions or explanatory pages for specialist terminology.
Pass or fail: pass when glossary or explanatory content answers a distinct user question and connects naturally to deeper scientific or product material. Fail when pages exist only to capture isolated keywords or repeat definitions already covered well elsewhere.
Severity: low to medium, depending on scale and duplication. Owner: scientific content strategy and SEO. Corrective action: consolidate redundant entries, improve context, and link definitions to the relevant methods, applications, products, services, or research resources.
Validation: check query relevance, engagement, internal navigation, and whether the page resolves the intended question without overstating scientific certainty.
Regulated and scientific claims follow the appropriate review process
Evidence required: inspect public pages for statements about indications, performance, outcomes, safety, efficacy, comparative claims, off-label uses, diagnostic interpretation, or other language that may require formal review.
Pass or fail: pass when the applicable organizational reviewers have approved the claim for the intended audience and market. Fail when SEO or marketing edits can introduce materially different claims without review.
Severity: critical where inaccurate or unauthorized claims create health, safety, legal, or regulatory risk. Owner: legal, regulatory, medical, scientific, quality, or privacy teams according to the organization's actual responsibilities.
Corrective action: route claims through the established process, correct unsupported language, and separate search optimization from the authority to approve scientific or regulated statements. Validation: compare published text with approved source material and internal review records.
Video and multimedia add explanatory value without hiding the core information
Evidence required: identify pages where video, animation, instrument demonstrations, or procedure explanations are central to understanding.
Check whether essential context is available to users who cannot play the media and whether the page remains useful without engagement assumptions. Pass or fail: pass when multimedia clarifies the subject and the surrounding page provides enough text, captions, labels, or transcript material to understand the content.
Fail when the media is decorative, inaccessible, or the only place where material information exists. Severity: medium. Owner: scientific communications, accessibility, design, and web teams. Corrective action: add accurate supporting text, captions or transcripts as appropriate, optimize delivery, and remove unsupported claims about engagement or ranking effects.
Validation: test playback, accessibility, mobile presentation, page performance, and comprehension of the surrounding content.