Original research · 2026-07 edition

AI SEO Statistics: Bookstore (2026-07 edition)

15 questions · 45 AI responses · 3 models · measured 2026-07-04

The question bank

The questions we tested — sampled from real buyer journeys in bookstore.

Each model answered every question once, same wording, same day. These are the prompts behind every percentage on this page.

I'm looking for an online bookstore that specializes in vintage sci-fi paperbacks from the 70s, any suggestions?
Is it worth paying more to buy from an independent online bookstore instead of a massive corporation?
How can I tell if a signed copy of a book sold online is actually authentic before I buy it?
What are some red flags to look for when buying used books labeled as good condition from a third-party seller?
I need a birthday gift delivered by Friday, which online book retailers have the most reliable overnight shipping?
Are there any online book shops that offer a curated monthly subscription box for historical fiction?
How do I find a reputable online dealer for first edition rare books without getting scammed?
What is the best way to compare prices across multiple online bookstores at once?
Show all 15 questions
I want to start a home library on a budget, where can I buy bulk used books online for under five dollars each?
Do any online bookstores offer trade-in credit if I mail them my old books for store credit?
I'm looking for a site that lets me filter books by specific tropes like enemies to lovers or found family.
Is there a big difference in shipping costs between media mail and standard ground when ordering from small online shops?
How do online book pre-orders work if I want a specific sprayed edge or limited special edition?
Which online bookstores are known for having the best packaging so my books don't arrive with bent corners?
I need help finding a book I forgot the title of, are there any online bookshops with staff who help you identify books based on plot descriptions?

Model by model

23-point average divergence: which AI you ask changes the answer.

The divergence index is the average gap between the most and least likely model per behavior. Higher = the models disagree more about bookstore buyers.

Behavior rates across 15 bookstore buyer questions, 2026-07 edition. Last column: average across models.
ChatGPTClaudeGeminiConsensus
Recommends hiring a professional40%40%40%80%
Suggests DIY first27%20%7%73%
Names specific providers60%87%87%40%
Gives price or cost info13%13%33%67%
Tells to check reviews20%27%7%60%
Tells to verify credentials0%13%7%87%
Mentions case studies / portfolio0%0%7%93%
Mentions local proximity27%53%33%60%
Gives selection criteria27%47%33%53%
Warns about red flags7%27%13%80%
Asks a clarifying question27%67%0%20%
Recommends multiple quotes20%0%0%80%

By model

How each assistant handled Bookstore questions.

Reading the 45 answers model by model shows how differently the three assistants treat the same bookstore questions. On the most consequential behavior — whether to send the buyer to a professional at all — the rate ranged from 40% (ChatGPT) down to 40% (ChatGPT), a 0-point gap on an identical question set.

Across the 15 bookstore answers it produced, ChatGPT recommended hiring a professional in 40% of them and suggested a DIY approach first 26.7% of the time. It named a specific provider in 60% of answers (about 3.9 distinct providers per answer) and included price or cost information 13.3% of the time. ChatGPT asked a clarifying question before answering in 26.7% of cases, warned about red flags or scams in 6.7%, and told the buyer to verify credentials in 0%, averaging 466 words per answer. On the remaining cues it told the buyer to check reviews in 20%, pointed to case studies or a portfolio in 0%, and framed the choice around local proximity in 26.7%; a selection-criteria checklist appeared in 26.7% of its answers and a recommendation to gather multiple quotes in 20%.

Across the 15 bookstore answers it produced, Claude recommended hiring a professional in 40% of them and suggested a DIY approach first 20% of the time. It named a specific provider in 86.7% of answers (about 4.9 distinct providers per answer) and included price or cost information 13.3% of the time. Claude asked a clarifying question before answering in 66.7% of cases, warned about red flags or scams in 26.7%, and told the buyer to verify credentials in 13.3%, averaging 275 words per answer. On the remaining cues it told the buyer to check reviews in 26.7%, pointed to case studies or a portfolio in 0%, and framed the choice around local proximity in 53.3%; a selection-criteria checklist appeared in 46.7% of its answers and a recommendation to gather multiple quotes in 0%.

Across the 15 bookstore answers it produced, Gemini recommended hiring a professional in 40% of them and suggested a DIY approach first 6.7% of the time. It named a specific provider in 86.7% of answers (about 3.4 distinct providers per answer) and included price or cost information 33.3% of the time. Gemini asked a clarifying question before answering in 0% of cases, warned about red flags or scams in 13.3%, and told the buyer to verify credentials in 6.7%, averaging 225 words per answer. On the remaining cues it told the buyer to check reviews in 6.7%, pointed to case studies or a portfolio in 6.7%, and framed the choice around local proximity in 33.3%; a selection-criteria checklist appeared in 33.3% of its answers and a recommendation to gather multiple quotes in 0%.

Taken together, ChatGPT is the assistant most likely to route a bookstore buyer to a professional (40%) and ChatGPT the least (40%). ChatGPT produced the longest answers, at 466 words on average. Specific providers were named most often by Claude (86.7%) — even there, roughly one answer in 1 carried a name.

Where they disagree

The behaviors where the choice of model changes the answer.

The divergence index for this study is 22.6 points — the average distance between the most and least likely model across the coded behaviors. The gaps below are where which assistant a bookstore buyer happens to ask matters most:

  • Asks a clarifying question: from 0% (Gemini) to 66.7% (Claude) — a 67-point spread.
  • Names a specific provider: from 60% (ChatGPT) to 86.7% (Claude) — a 27-point spread.
  • Mentions local proximity: from 26.7% (ChatGPT) to 53.3% (Claude) — a 27-point spread.
  • Suggests a DIY approach first: from 6.7% (Gemini) to 26.7% (ChatGPT) — a 20-point spread.
  • Gives price or cost information: from 13.3% (ChatGPT) to 33.3% (Gemini) — a 20-point spread.

The widest single gap — asks a clarifying question, 67 points — means a bookstore buyer can receive materially different guidance on the same question depending only on which assistant they happen to open, so any visibility strategy built on a single model's behavior describes only part of the bookstore market.

Where they agree

The points of near-consensus in Bookstore.

On other behaviors the three models move almost in lockstep — the points of near-consensus for bookstore, where all three landed within a few points of each other:

  • Recommends hiring a professional: 40% across all three models.
  • Mentions case studies or portfolio: 0%–6.7% across all three (a 7-point spread).
  • Tells the buyer to verify credentials: 0%–13.3% across all three (a 13-point spread).
  • Suggests a DIY approach first: 6.7%–26.7% across all three (a 20-point spread).

Measured question by question, the three assistants coded a response the same way most consistently on "mentions case studies or portfolio" (identical coding in 93.3% of questions) and least consistently on "asks a clarifying question" (20%).

Every behavior, measured

All twelve coded behaviors for Bookstore, averaged across the three models.

The behaviors AI models reproduce most often for bookstore are names a specific provider (77.8% on average), recommends hiring a professional (40%) and mentions local proximity (37.8%); the rarest are mentions case studies or portfolio (2.2%), recommends multiple quotes (6.7%) and tells the buyer to verify credentials (6.7%). Each figure below is the share of a model's 15 answers in which the behavior appeared at least once, averaged across the 3 models with the full per-model range in parentheses:

  • Names a specific provider: 77.8% on average (ChatGPT 60%, Claude 86.7%, Gemini 86.7%) — a 27-point spread.
  • Recommends hiring a professional: 40% on average (ChatGPT 40%, Claude 40%, Gemini 40%).
  • Mentions local proximity: 37.8% on average (ChatGPT 26.7%, Claude 53.3%, Gemini 33.3%) — a 27-point spread.
  • Gives selection criteria: 35.6% on average (ChatGPT 26.7%, Claude 46.7%, Gemini 33.3%) — a 20-point spread.
  • Asks a clarifying question: 31.1% on average (ChatGPT 26.7%, Claude 66.7%, Gemini 0%) — a 67-point spread.
  • Gives price or cost information: 20% on average (ChatGPT 13.3%, Claude 13.3%, Gemini 33.3%) — a 20-point spread.
  • Suggests a DIY approach first: 17.8% on average (ChatGPT 26.7%, Claude 20%, Gemini 6.7%) — a 20-point spread.
  • Tells the buyer to check reviews: 17.8% on average (ChatGPT 20%, Claude 26.7%, Gemini 6.7%) — a 20-point spread.
  • Warns about red flags or scams: 15.6% on average (ChatGPT 6.7%, Claude 26.7%, Gemini 13.3%) — a 20-point spread.
  • Tells the buyer to verify credentials: 6.7% on average (ChatGPT 0%, Claude 13.3%, Gemini 6.7%) — a 13-point spread.
  • Recommends multiple quotes: 6.7% on average (ChatGPT 20%, Claude 0%, Gemini 0%) — a 20-point spread.
  • Mentions case studies or portfolio: 2.2% on average (ChatGPT 0%, Claude 0%, Gemini 6.7%) — a 7-point spread.

Trust signals

How well the models protect the bookstore buyer.

Beyond whether to hire, the rubric codes how carefully each assistant protects the bookstore buyer once a decision is made. Telling the buyer to check reviews or ratings appeared in 17.8% of answers on average. Verifying credentials or certifications appeared in 6.7%. Warning about red flags or scams appeared in 15.6%.

On structuring the decision, a selection-criteria checklist showed up in 35.6% of answers on average and a recommendation to gather multiple quotes in 6.7%. The single least-reproduced protective signal for bookstore is "tells the buyer to verify credentials" at 6.7% on average — the clearest opening for content that supplies it, since the models are not yet reliably surfacing that guidance on their own.

Referral behavior

Do AI models name Bookstore providers?

For service providers the decisive question is whether these systems name anyone at all. Across 45 bookstore answers, a specific provider was named in 77.8% of responses on average — roughly 4.1 distinct providers per answer. In practice the assistants behave far more as an explanatory layer than as a referral engine for bookstore: visibility comes from being the reasoning a model reproduces, not from being the named recommendation.

The question set

What these 15 Bookstore questions cover.

The 15 questions behind every percentage on this page were drawn from real bookstore (ecommerce / online retail; buyer hiring decisions for this specific service) buyer journeys. Each was put to all 3 models once, with identical wording, so the rates above describe how the assistants handled this exact bookstore question set — not a general prior or a hand-picked subset. The full list is shown earlier on this page; the coded percentages are what those specific questions produced.

How to read this

A note on the numbers.

A percentage here is the share of a model's 15 answers in which the behavior appeared at least once — not a confidence score. Because each model answered every question exactly once on 2026-07-04, the figures describe this specific bookstore question set and snapshot rather than a general prior. The full protocol and coding rubric are documented in the study methodology.

Methodology

A controlled snapshot, documented end to end.

15 standardized buyer questions per industry, one response per model per question (ChatGPT (gpt-5-mini), Claude (claude-sonnet-5), Gemini (gemini-3-flash-preview)), collected 2026-07-04, coded against a fixed 12-behavior rubric with human QA. AI outputs vary with model version, location and time — figures describe this sample and window, and are refreshed each edition. Read the full methodology →