Original research · 2026-07 edition

AI SEO Statistics: Delivery Service (2026-07 edition)

40 questions · 120 AI responses · 3 models · measured 2026-07-06

The question bank

The questions we tested — sampled from real buyer journeys in delivery service.

Each model answered every question once, same wording, same day. These are the prompts behind every percentage on this page.

What is the cheapest way to send a 50lb box across the state by tomorrow morning?
Is it worth hiring a private courier for legal documents or should I just use a standard mail carrier?
How do I find a delivery service that handles fragile antique furniture without charging a fortune?
What questions should I ask a logistics company before signing a long-term contract for my small business?
Are there any delivery services that offer temperature-controlled transport for perishable items?
I need a same-day delivery service that operates after 8 PM on a Sunday, any suggestions?
What insurance coverage is standard for high-value electronics being shipped locally?
How much does a white-glove delivery service typically cost for a heavy sofa?
Show all 40 questions
Can I hire someone to pick up a Facebook Marketplace purchase and deliver it to my house?
What are the red flags I should look for when reading a delivery service's terms and conditions?
Is it cheaper to use a flat-rate delivery service or one that charges by the mile?
How do I track a sensitive package in real-time if I hire a private courier?
What's the difference between a freight forwarder and a standard local delivery service?
Are there couriers that specialize in medical specimen transport with HIPAA compliance?
I have a $200 budget to move ten large boxes across the city, who should I call?
How do I verify if a local delivery company is actually licensed and bonded?
Do most delivery services provide their own packing materials or do I need to box everything myself?
What happens if a delivery service loses my package but I didn't buy extra insurance?
Are there delivery companies that handle oversized items like kayaks or treadmills?
How much extra do companies usually charge for rush or on-demand delivery services?
What's the most reliable way to get a passport delivered to an embassy across the country in 24 hours?
Should I hire a dedicated van for a single item or use a consolidated shipping service?
Are there delivery services that offer last-mile solutions for e-commerce startups?
How can I tell if a delivery quote includes hidden fees like fuel surcharges or stair climbs?
What's the average wait time for a local courier to show up after I book them?
Can I hire a delivery service to move items from my storage unit to my new apartment?
Is it better to use a large national delivery brand or a local boutique courier for fragile items?
What documentation do I need to provide when hiring a professional service to deliver alcohol?
How do I compare the reliability of different local delivery apps versus traditional courier companies?
Are there any eco-friendly delivery services that use electric vehicles or bikes in my city?
What are the typical payment terms for a corporate delivery account?
I need to ship a car to another state, what should I look for in a vehicle transport service?
Can a delivery service help me assemble furniture upon arrival or is that a separate fee?
How do I handle a dispute if a delivery driver claims they dropped off a package but it's not there?
What's the best way to get a large quantity of heavy building materials delivered to a residential site?
Are there couriers who can handle signed-for legal filings at the courthouse?
How does holiday surge pricing work for local delivery services?
Is it possible to schedule a recurring weekly delivery for my business at a discounted rate?
What's the maximum weight limit for a standard bike courier service?
How do I find a delivery service that offers white-label options so they look like my own company drivers?

Model by model

23-point average divergence: which AI you ask changes the answer.

The divergence index is the average gap between the most and least likely model per behavior. Higher = the models disagree more about delivery service buyers.

Behavior rates across 40 delivery service buyer questions, 2026-07 edition. Last column: average across models.
ChatGPTClaudeGeminiConsensus
Recommends hiring a professional63%63%58%83%
Suggests DIY first23%15%8%75%
Names specific providers38%58%63%50%
Gives price or cost info20%20%30%70%
Tells to check reviews15%20%0%70%
Tells to verify credentials28%18%8%75%
Mentions case studies / portfolio0%3%0%98%
Mentions local proximity50%48%40%45%
Gives selection criteria55%55%30%48%
Warns about red flags13%10%5%88%
Asks a clarifying question63%68%3%15%
Recommends multiple quotes28%15%0%68%

By model

How each assistant handled Delivery Service questions.

Reading the 120 answers model by model shows how differently the three assistants treat the same delivery service questions. On the most consequential behavior — whether to send the buyer to a professional at all — the rate ranged from 62.5% (ChatGPT) down to 57.5% (Gemini), a 5-point gap on an identical question set.

Across the 40 delivery service answers it produced, ChatGPT recommended hiring a professional in 62.5% of them and suggested a DIY approach first 22.5% of the time. It named a specific provider in 37.5% of answers (about 2 distinct providers per answer) and included price or cost information 20% of the time. ChatGPT asked a clarifying question before answering in 62.5% of cases, warned about red flags or scams in 12.5%, and told the buyer to verify credentials in 27.5%, averaging 505 words per answer. On the remaining cues it told the buyer to check reviews in 15%, pointed to case studies or a portfolio in 0%, and framed the choice around local proximity in 50%; a selection-criteria checklist appeared in 55% of its answers and a recommendation to gather multiple quotes in 27.5%.

Across the 40 delivery service answers it produced, Claude recommended hiring a professional in 62.5% of them and suggested a DIY approach first 15% of the time. It named a specific provider in 57.5% of answers (about 2.6 distinct providers per answer) and included price or cost information 20% of the time. Claude asked a clarifying question before answering in 67.5% of cases, warned about red flags or scams in 10%, and told the buyer to verify credentials in 17.5%, averaging 272 words per answer. On the remaining cues it told the buyer to check reviews in 20%, pointed to case studies or a portfolio in 2.5%, and framed the choice around local proximity in 47.5%; a selection-criteria checklist appeared in 55% of its answers and a recommendation to gather multiple quotes in 15%.

Across the 40 delivery service answers it produced, Gemini recommended hiring a professional in 57.5% of them and suggested a DIY approach first 7.5% of the time. It named a specific provider in 62.5% of answers (about 3 distinct providers per answer) and included price or cost information 30% of the time. Gemini asked a clarifying question before answering in 2.5% of cases, warned about red flags or scams in 5%, and told the buyer to verify credentials in 7.5%, averaging 264 words per answer. On the remaining cues it told the buyer to check reviews in 0%, pointed to case studies or a portfolio in 0%, and framed the choice around local proximity in 40%; a selection-criteria checklist appeared in 30% of its answers and a recommendation to gather multiple quotes in 0%.

Taken together, ChatGPT is the assistant most likely to route a delivery service buyer to a professional (62.5%) and Gemini the least (57.5%). ChatGPT produced the longest answers, at 505 words on average. Specific providers were named most often by Gemini (62.5%) — even there, roughly one answer in 2 carried a name.

Where they disagree

The behaviors where the choice of model changes the answer.

The divergence index for this study is 23.2 points — the average distance between the most and least likely model across the coded behaviors. The gaps below are where which assistant a delivery service buyer happens to ask matters most:

  • Asks a clarifying question: from 2.5% (Gemini) to 67.5% (Claude) — a 65-point spread.
  • Recommends multiple quotes: from 0% (Gemini) to 27.5% (ChatGPT) — a 28-point spread.
  • Names a specific provider: from 37.5% (ChatGPT) to 62.5% (Gemini) — a 25-point spread.
  • Gives selection criteria: from 30% (Gemini) to 55% (ChatGPT) — a 25-point spread.
  • Tells the buyer to check reviews: from 0% (Gemini) to 20% (Claude) — a 20-point spread.

The widest single gap — asks a clarifying question, 65 points — means a delivery service buyer can receive materially different guidance on the same question depending only on which assistant they happen to open, so any visibility strategy built on a single model's behavior describes only part of the delivery service market.

Where they agree

The points of near-consensus in Delivery Service.

On other behaviors the three models move almost in lockstep — the points of near-consensus for delivery service, where all three landed within a few points of each other:

  • Mentions case studies or portfolio: 0%–2.5% across all three (a 3-point spread).
  • Recommends hiring a professional: 57.5%–62.5% across all three (a 5-point spread).
  • Warns about red flags or scams: 5%–12.5% across all three (a 8-point spread).
  • Gives price or cost information: 20%–30% across all three (a 10-point spread).

Measured question by question, the three assistants coded a response the same way most consistently on "mentions case studies or portfolio" (identical coding in 97.5% of questions) and least consistently on "asks a clarifying question" (15%).

Every behavior, measured

All twelve coded behaviors for Delivery Service, averaged across the three models.

The behaviors AI models reproduce most often for delivery service are recommends hiring a professional (60.8% on average), names a specific provider (52.5%) and gives selection criteria (46.7%); the rarest are mentions case studies or portfolio (0.8%), warns about red flags or scams (9.2%) and tells the buyer to check reviews (11.7%). Each figure below is the share of a model's 40 answers in which the behavior appeared at least once, averaged across the 3 models with the full per-model range in parentheses:

  • Recommends hiring a professional: 60.8% on average (ChatGPT 62.5%, Claude 62.5%, Gemini 57.5%) — a 5-point spread.
  • Names a specific provider: 52.5% on average (ChatGPT 37.5%, Claude 57.5%, Gemini 62.5%) — a 25-point spread.
  • Gives selection criteria: 46.7% on average (ChatGPT 55%, Claude 55%, Gemini 30%) — a 25-point spread.
  • Mentions local proximity: 45.8% on average (ChatGPT 50%, Claude 47.5%, Gemini 40%) — a 10-point spread.
  • Asks a clarifying question: 44.2% on average (ChatGPT 62.5%, Claude 67.5%, Gemini 2.5%) — a 65-point spread.
  • Gives price or cost information: 23.3% on average (ChatGPT 20%, Claude 20%, Gemini 30%) — a 10-point spread.
  • Tells the buyer to verify credentials: 17.5% on average (ChatGPT 27.5%, Claude 17.5%, Gemini 7.5%) — a 20-point spread.
  • Suggests a DIY approach first: 15% on average (ChatGPT 22.5%, Claude 15%, Gemini 7.5%) — a 15-point spread.
  • Recommends multiple quotes: 14.2% on average (ChatGPT 27.5%, Claude 15%, Gemini 0%) — a 28-point spread.
  • Tells the buyer to check reviews: 11.7% on average (ChatGPT 15%, Claude 20%, Gemini 0%) — a 20-point spread.
  • Warns about red flags or scams: 9.2% on average (ChatGPT 12.5%, Claude 10%, Gemini 5%) — a 8-point spread.
  • Mentions case studies or portfolio: 0.8% on average (ChatGPT 0%, Claude 2.5%, Gemini 0%) — a 3-point spread.

Trust signals

How well the models protect the delivery service buyer.

Beyond whether to hire, the rubric codes how carefully each assistant protects the delivery service buyer once a decision is made. Telling the buyer to check reviews or ratings appeared in 11.7% of answers on average. Verifying credentials or certifications appeared in 17.5%. Warning about red flags or scams appeared in 9.2%.

On structuring the decision, a selection-criteria checklist showed up in 46.7% of answers on average and a recommendation to gather multiple quotes in 14.2%. The single least-reproduced protective signal for delivery service is "warns about red flags or scams" at 9.2% on average — the clearest opening for content that supplies it, since the models are not yet reliably surfacing that guidance on their own.

Referral behavior

Do AI models name Delivery Service providers?

For service providers the decisive question is whether these systems name anyone at all. Across 120 delivery service answers, a specific provider was named in 52.5% of responses on average — roughly 2.5 distinct providers per answer. In practice the assistants behave far more as an explanatory layer than as a referral engine for delivery service: visibility comes from being the reasoning a model reproduces, not from being the named recommendation.

The question set

What these 40 Delivery Service questions cover.

The 40 questions behind every percentage on this page were drawn from real delivery service (professional services; buyer hiring decisions for this specific service) buyer journeys. Each was put to all 3 models once, with identical wording, so the rates above describe how the assistants handled this exact delivery service question set — not a general prior or a hand-picked subset. The full list is shown earlier on this page; the coded percentages are what those specific questions produced.

How to read this

A note on the numbers.

A percentage here is the share of a model's 40 answers in which the behavior appeared at least once — not a confidence score. Because each model answered every question exactly once on 2026-07-06, the figures describe this specific delivery service question set and snapshot rather than a general prior. The full protocol and coding rubric are documented in the study methodology.

Methodology

A controlled snapshot, documented end to end.

40 standardized buyer questions per industry, one response per model per question (ChatGPT (gpt-5-mini), Claude (claude-sonnet-5), Gemini (gemini-3-flash-preview)), collected 2026-07-06, coded against a fixed 12-behavior rubric with human QA. AI outputs vary with model version, location and time — figures describe this sample and window, and are refreshed each edition. Read the full methodology →