Most family law firms know SEO is generating some business. The problem is they can't say how much. A prospective client Googles "divorce attorney [city]," finds your site, reads three pages, waits two weeks, then calls your intake coordinator. By the time that call happens, your front desk has no idea the client came from organic search.
This attribution gap causes two problems. First, firms underestimate what SEO is delivering, which leads to premature cancellations. Second, they can't make informed decisions about where to increase investment.
Accurate ROI measurement requires closing three gaps:
- Traffic-to-lead gap: Google Analytics shows visits, but not how many visitors became inquiries. You need goal tracking on your contact form and call tracking numbers tied to organic traffic specifically.
- Lead-to-client gap: Not every inquiry becomes a retained client. Your intake data needs a source field so you can calculate close rates by channel.
- Client-to-revenue gap: Family law matters vary widely in fee structure. Tracking average fee per organic client — even roughly — turns lead counts into revenue projections.
None of this requires enterprise software. A properly configured Google Analytics 4 property, a call tracking tool like CallRail, and a simple intake spreadsheet or CRM field will capture what you need. The firms that skip this setup spend months arguing about whether SEO is working instead of measuring it.