Check: confirm the Google Business Profile represents the real CrossFit box and its current physical address. Evidence required: the public profile, the website contact information, and current business records.
Pass/fail condition: pass when the location is verified and the core business details agree across those sources; fail when verification is missing, the profile is attached to the wrong place, or it conflicts with the website.
Google prioritizes verified physical locations for 'near me' queries, which drive 60-80% of gym leads (industry estimate). Severity: high. Owner: box owner or local profile manager. Corrective action: correct inaccurate location data and remove conflicts without creating pages for places that are not genuine gym locations.
Validation step: re-open the live profile and representative site pages after publication and confirm the same business facts appear. Tools: Google Business Profile
Check: review the primary and secondary profile categories against the services actually offered. Evidence required: the saved category settings and the gym's current program list. Pass/fail condition: pass when the categories accurately describe the box; fail when they are irrelevant, misleading, or inconsistent with the website.
Severity: medium. Owner: local profile manager. Corrective action: select only accurate available categories such as 'Gym', 'Physical Fitness Program', or 'Weightlifting Areas' when they truthfully fit the business. Validation step: confirm the saved settings and compare them with the live program pages. Tools: GBP Dashboard
Check: inspect the public image set for current, location-specific evidence. Evidence required: the live profile and an approved library of real facility, equipment, coach, and class images. Pass/fail condition: pass when the profile includes 10-15 current, high-quality images that accurately show the box; fail when the set is sparse, outdated, misleading, or dependent on generic stock photography.
Severity: medium. Owner: content or profile manager. Corrective action: replace misleading or obsolete media with accurate images of the genuine location. Validation step: review the public profile on mobile and desktop and confirm the intended images are visible. Tools: Smartphone, Google Maps App
Check: audit the member review-request workflow after the first 30 days. Evidence required: the written process, automation settings, and a sample request. Pass/fail condition: pass when eligible members are asked consistently for honest feedback without incentives, filtering, discouraging negative feedback, or selecting only satisfied members; fail when the process gates or pressures reviews.
Review velocity and recency are top ranking factors for local SEO in the fitness niche; neither justifies gating or pressuring members for reviews. Severity: high. Owner: membership operations manager.
Corrective action: replace selective or promotional review requests with a neutral, consistent process. Validation step: inspect the live automation and a sample outbound message to confirm the approved wording and audience rules are in use. Tools: Wodify, PushPress, GHL