Mistake 5: An unclaimed or incomplete Google Business Profile
The Map Pack — the three local results that appear above organic listings for searches like 'divorce attorney Chicago' — drives a significant share of local legal queries. Your Google Business Profile is the primary input for Map Pack eligibility. Many firms either haven't claimed their profile, haven't selected accurate categories, or haven't filled out the services and description fields. Some firms don't know their profile has duplicate listings suppressing their visibility.
Fix: Claim and verify your GBP if you haven't. Set your primary category to the most specific legal practice category available (e.g., 'Personal Injury Attorney' rather than 'Law Firm'). Add all relevant secondary categories, populate services, upload interior and team photos, and establish a consistent review request process.
Mistake 6: Citation inconsistency across directories
Your firm's name, address, and phone number (NAP) should be identical across every directory — Google, Yelp, Avvo, FindLaw, Justia, your state bar listing, and local chambers. Even minor variations ('Suite 400' vs '#400' vs no suite number) create conflicting signals that suppress local rankings. In our experience, firms that have moved offices or rebranded often have significant citation inconsistency without realizing it.
Fix: Run a citation audit using a tool like BrightLocal or Whitespark, or manually check your top 20-30 directories. Correct inconsistencies at the source — don't just update your website and assume directories will follow.
Mistake 7: Thin practice-area pages
A 300-word practice-area page with a stock photo and a contact form is not competitive for legal keywords. Google's quality guidelines emphasize depth, expertise, and helpfulness. Competing pages for high-value legal terms typically include detailed explanations of the legal process, FAQs, local jurisdiction context, attorney credentials, and schema markup. A thin page signals low effort to both Google and potential clients.
Fix: Audit your practice-area pages by word count — but more importantly by depth. Does the page answer the questions a prospective client would actually have? Does it demonstrate your attorneys' expertise? Add FAQs, process explanations, and relevant local context. Implement attorney schema and FAQ schema where appropriate.
Mistake 8: Ignoring Core Web Vitals and page speed
Law firm websites frequently load slowly — particularly on mobile — because they carry large image files, outdated WordPress themes, or too many third-party scripts (chat widgets, form tools, analytics). Page speed is a confirmed Google ranking signal. More practically, a slow site loses potential clients before they ever read your content. Many firms report their highest-quality leads came from mobile searches — which makes mobile performance especially critical.
Fix: Run your site through Google PageSpeed Insights and address the top flagged issues. Common quick wins: compress images, enable browser caching, and defer non-critical JavaScript.
Mistake 9: No internal linking strategy
Most law firm websites have practice-area pages, blog posts, and attorney bios that exist in isolation — no logical link structure connecting related content. Internal links distribute authority across your site and help Google understand the relationship between your pages. A blog post about 'what to do after a car accident' that doesn't link to your personal injury practice-area page is a missed opportunity in both directions.
Fix: Map your content to your primary practice areas. Every blog post should link to at least one relevant practice-area page. Practice-area pages should link to supporting content and related service pages. Attorney bios should link to relevant practice areas.